At Wag-itarian, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, place an order, or communicate with us.

​

By using our services, you agree to the practices described in this policy.

​

1. What We Collect

We may collect the following types of information when you use our website or place an order:​

• Personal details: such as your name, address, phone number, and email

• Order-related information: including your pet’s name, dietary preferences, and delivery instructions

• Payment information: processed securely via Razorpay (we do not store your card or UPI details)

• Technical data: such as your IP address, browser type, and cookies to improve your experience

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Respond to your queries or concerns

• Improve our products, services, and customer experience

• Send updates about orders, promotions, or product changes (you can opt out anytime)

3.  Sharing Your Data

We do not sell or rent your personal data to anyone.

We only share your information with:

• Trusted delivery partners, to ensure timely delivery

• Razorpay or other secure payment processors, for completing transactions

• Government authorities, if legally required

4. Data Security

​We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. Our site uses SSL encryption, and all payments are processed via secure third-party gateways like Razorpay.

5. Cookies

​We use cookies to personalize your experience and understand site traffic. You can control cookie settings in your browser.

6. Changes to This Policy

​We may update this Privacy Policy occasionally. If we make any significant changes, we will notify you via our website or email.